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Welcome to UKRD Support

For urgent or business critical issues, please call 01209 24 10 24

For all other issues or requests, please open a ticket.
All tickets will be prioritised by the Support Team.

You may also wish to see our knowledgebase which contains useful tech articles.
If you are asked to sign in when you click below, please use your full email address and your main computer login (domain) password.
See the bottom of this page for some video guides to using this system.

Current Major Issues


Meet the Support Team

James Martin

Pete Helmore

Mark Bramwell

Rob Wallace

David Boulton

Curtis Bowden

Simon Hill

Mark Jenkins

James Wenger

How to make a Support Ticket

A quick video guide to raising a
UKRD Support Ticket using our ticketing system.

How to see Announcements

A reminder of where to see any major technical announcements like urgent updates, current issues or technical reminders.

Using the Knowledgebase

How to access the various technical articles regarding UKRD systems within in
the Support Knowledgebase.

Managing your Support Tickets

How to use the ticket system to manage your current tickets, check status and more.